Terms of Use

Welcome to the OPENSHOP website (hereinafter referred to as the ‘Website’), which is owned and operated by OPENSHOP FOUNDATION || CHRISTOS ZACHAROPOULOS, and has its registered address at Leof. Andrea Siggrou 196, Kallithea, 17671 Greece. Throughout these Terms of Use, ‘OPENSHOP,’ ‘we,’ ‘us,’ and ‘our’ refer to OPENSHOP FOUNDATION || CHRISTOS ZACHAROPOULOS. By accessing and using this Website, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use the Website.

1. Website Information
The OPENSHOP Website, accessible at openshop.gr, serves as an online hub providing information, resources, and engagement opportunities for both potential and existing clients. Our primary purpose and services offered include:

Website Purpose:

• The Website offers detailed information about OPENSHOP’s services, solutions, and expertise.
• Visitors can learn about the company’s capabilities and how they can benefit their businesses.
• The Website encourages visitors to get in touch, request quotes, or schedule consultations.
• Customers can access support through FAQs, a knowledge base, and contact forms.

Services Offered:

• Cloud Managed Solutions, including advanced email and calendar solutions, document management systems, enhanced team collaboration, and more.
• Tailored Cloud Solutions, customising cloud infrastructure and applications to meet specific business needs.
• Managed IT and Security Services to ensure secure, smooth, and efficient operations while protecting digital assets against cyber threats.

2. User Responsibilities
When using the OPENSHOP Website, users agree to the following responsibilities and obligations:

General Responsibilities:

• Users should read and agree to the Website’s Terms of Use and Privacy Policy.
• Provide accurate and truthful information when filling out forms or requesting services.
• Engage in respectful and professional communication when using interactive features on the Website.
• Harassment, hate speech, or abusive behavior is strictly prohibited.
• Respect the intellectual property rights of OPENSHOP and third parties. Do not copy, reproduce, or distribute content without proper authorisation.

Prohibited Activities Include, but are not limited to:

• Spamming: Sending unsolicited, bulk, or repetitive messages, emails, or comments.
• Hacking: Attempting to gain unauthorised access or exploit vulnerabilities in the Website.
• Malicious Software: Uploading, distributing, or transmitting any harmful code that could damage the Website or compromise user data.
• Phishing: Deceptive attempts to collect sensitive information from users.
• Impersonation: Do not impersonate OPENSHOP staff, employees, or other users.
• Commercial Activity: No advertising, selling products or services, or promoting businesses without consent.
• Copyright Violations: Do not violate copyright, trademark, or intellectual property rights.
• Unlawful Activities: Do not engage in activities that violate local, national, or international laws.

Reporting Issues:

• Users should promptly report any issues, errors, or security vulnerabilities they encounter on the Website.

3. Intellectual Property
All content on the OPENSHOP Website, including text, images, videos, and multimedia, is the property of OPENSHOP or its respective content creators, as applicable. Proper permissions or licenses are obtained for third-party content, with appropriate credit given where required. Users can report copyright infringements at legal@openshop.gr for investigation and resolution.

4. Privacy and Data Handling
OPENSHOP is committed to protecting user data and privacy in compliance with applicable laws, including the General Data Protection Regulation (GDPR). We:

• Collect and store only necessary data for the intended purpose.
• Use secure and compliant infrastructure for data storage.
• Apply encryption protocols to protect data in transit and at rest.
• Restrict access to user data to authorised personnel.
• Conduct regular security audits and vulnerability assessments.
• Respect data subject rights, including the right to access, rectify, erase, or port their data.

For more information, please review our Privacy Policy for details on data collection, processing, and user rights.

5. Dispute Resolution
In the event of disputes between users and OPENSHOP, the competent jurisdiction shall be the Greek courts.

6. Updates and Modifications
These Terms of Use may be updated or modified without prior notice. Users are encouraged to review these terms periodically.

7. Limitation of Liability
OPENSHOP disclaims liability for third-party content. The Website may contain links to third-party websites not owned or operated by OPENSHOP. OPENSHOP is not responsible for any damages or losses resulting from your use of these third-party sites. Users should review the terms of use and privacy policies of such sites.

8. Contact Information
For questions or concerns regarding these Terms of Use, please contact us at legal@openshop.gr.