Privacy Policy

1. Introduction
Welcome to the OPENSHOP website. This Privacy Policy is designed to inform visitors and users about their privacy rights, the types of data collected, and how that data is handled. ‘OPENSHOP’, ‘we’, ‘us’, and ‘our’ refer to OPENSHOP FOUNDATION || CHRISTOS ZACHAROPOULOS. By accessing and using this Website, you agree to this Privacy Policy. If you do not agree to this policy, please do not use the Website.

2. Data Collection
We collect the following types of data from users:

• Contact Information: First names, last names, job titles, organisation names, business email addresses, and contact phone numbers.

3. Data Sources
User data is collected directly from users through forms on the website.

4. Purpose of Data Collection
We collect user data for communication, marketing, and analytics purposes.

5. Data Usage
User data is not shared with third parties and remains exclusively within OPENSHOP. It is retained only until the purpose for which the data was collected is completed or until the user decides to delete it.

6. Data Protection
To ensure the security and privacy of user information, the following measures are implemented:

• Transport Layer Security (TLS) or Secure Sockets Layer (SSL) Encryption: Data transmitted between the user’s browser and the OPENSHOP server is encrypted and secure.
• Encryption of Stored Data: Sensitive user data is stored with strong encryption algorithms, such as AES-256.
• Authentication Mechanisms: Robust authentication mechanisms ensure that only authorised personnel can access user data.
• Security Audits: Regular security audits, assessments, and vulnerability scans identify and rectify potential weaknesses.

7. User Rights
Users have the right to access, rectify, and delete their data.

8. Cookies and Tracking Technologies
We use cookies and other tracking technologies for various purposes:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: Collect data to improve website performance.
• Marketing and Advertising Cookies: Enable personalised advertising.
• Other Tracking Technologies: Such as web beacons and pixel tags may be used for similar purposes. Users can manage cookie preferences and settings through their browser. Opting out of certain cookies may impact the website experience.

9. Third-Party Services
We use Google Analytics for data collection. For details on their data collection practices, please refer to Google Analytics Privacy Policy.

10. Data Retention
We comply with Greek and EU data protection laws, including GDPR. Data are not retained longer than necessary for their intended purpose. Data used for marketing purposes are retained as long as user consent is valid. Analytical data may be retained for trend analysis. User support data is retained for a reasonable time. Cookie and tracking data retention align with cookie policy guidelines.

11. Policy Updates
The Privacy Policy is regularly reviewed and updated to accommodate changes in data processing, legal requirements, or business practices.

12. Contact Information
For questions or concerns regarding your data and privacy, please contact us at legal@openshop.gr.