7 Reasons to Consider Microsoft 365 Managed Services

Maximise the Benefits of Microsoft 365 with Managed Service Providers

Most of the businesses we work with have a strong affinity for Microsoft, and we’re no exception. Microsoft 365 is like a cloud-based ecosystem that seamlessly integrates various products, allowing you to switch between them with a single click. However, managing it on your own can be quite challenging. That’s where Microsoft 365 Managed Services come into play.

Some companies are hesitant to transition to the cloud due to concerns about the complexity of migration. However, legacy systems are becoming obsolete, and as a business, it’s crucial to take that step forward to keep your operations efficient. In terms of cost, outdated technologies are more expensive and offer a limited return on investment.

Microsoft 365 is a powerful toolkit that supports various aspects of your business. Yet, without the right assistance, you may not fully unlock its potential. This is where a Managed Service Provider can make the transition effortless.

Another issue is poor compliance and underutilisation of Microsoft 365. According to LinkedIn’s research, 43% of users with a Microsoft Teams subscription aren’t using the application! The study also highlighted cases where companies continued paying for former employees’ Microsoft 365 subscriptions, leading to wasted IT budgets.

By having a managed IT provider on standby, you can save valuable time and resources that would otherwise be spent on mastering Microsoft 365. Instead, you’ll benefit from an experienced third party dedicated to managing your business’s technology needs.

Why Choose Managed Services for Microsoft 365?

1. Optimised Deployment of Microsoft 365

Balancing usage and cost can be challenging when it comes to Microsoft services. There are numerous M365 apps that can be seamlessly integrated and used to maximise your investment. Do you need a content management platform with a storage solution? Managed Service Providers can set you up with SharePoint and OneDrive. With a Managed Service Provider at your side, you can choose the most efficient and suitable tools for your business from Microsoft 365’s array of options.

2. License Management

Your focus should be on your business, not on keeping track of renewal dates for every solution you use. Let a Managed IT provider handle that for you. Microsoft licensing can be complex, but a Managed Service Provider can help you select the right license for your business. Moreover, they have streamlined processes for onboarding and offboarding, eliminating the headache of managing these tasks yourself. These processes also ensure that no data is lost and that your company doesn’t waste money on unnecessary licenses.

3. Employee Satisfaction

Your employees may excel at their work using various technologies like Office 365 applications. However, they need reassurance that they have reliable support in case of technical issues. Managed Service Providers can help you keep up with these advancements, manage critical changes, and ultimately enhance the user experience for employees using these systems.

4. Enhanced Security

While Microsoft offers a basic level of security, having an additional security layer ensures the protection of all your data. Managed Service Providers handle updates and maintain security, reducing the chances of major outages. In case of an unfortunate incident, a Managed Service Provider can assist in data recovery, promising minimal downtime. Disaster recovery capabilities are crucial, a sentiment echoed by many business leaders worldwide.

5. Improved Service Experience

We’ve discussed enhancing the employee experience, but managed services can offer even more through end-to-end service delivery. Managed services not only help improve processes and manage critical systems but also provide comprehensive benefits. Companies no longer need to invest internal resources in creating training materials, adoption strategies, and best practices—saving time and effort.

6. Scalability

As your business grows, your infrastructure must scale seamlessly. Partnering with a managed service provider ensures real-time scalability. Microsoft 365 services offer scalability, and Managed Service Providers have the expertise to help you scale your resources effortlessly, keeping your business competitive.

7. Support

With Managed Service Providers managing your Microsoft 365 services, you gain immediate access to industry professionals equipped with the knowledge and skills to resolve issues affecting your Microsoft 365 services. This benefit reduces the burden on your internal IT team and assures team leaders that they can focus on growing the business.

If your company lacks an internal IT team, Managed Service Providers provide you with your dedicated IT department that’s always there when you need it. And the best part? When they’re not working on your systems, they’re not on the clock.