Privacy Policy

1. Introduction
Η παρούσα Πολιτική Απορρήτου εξηγεί πώς η This Privacy Policy explains how OPENSHOP FOUNDATION || CHRISTOS ZACHAROPOULOS (“OPENSHOP”, “we”, “us”, “our”) collects, uses, and protects your personal data. By using our website (openshop.gr), you consent to this Privacy Policy. If you disagree with any part, please discontinue use.

2. Data We Collect
We may collect the following categories of personal data:

• Contact Details: First and last name, email address, phone number
• Professional Details: Company name, job title, industry
• Usage Data: IP address, browser type, cookies
• Form Submissions: Messages submitted through our contact forms

3. Sources of Data
We collect data:

• Directly from you through contact forms
• Automatically through cookies and analytics tools

4. Purpose of Processing
We use your data for:

• Communication and responding to enquiries
• Service delivery and technical support
• Marketing and newsletters (with consent)
• Website analytics and performance tracking

5. Legal Basis for Processing
Our processing is based on:

• Consent (Article 6.1.a GDPR)
• Performance of contract (Article 6.1.b GDPR)
• Legitimate interests μας (Article 6.1.f GDPR)

6. Data Retention
We retain data only as long as necessary:

• Contact enquiries: Until resolved or consent is withdrawn
• Marketing: Until you unsubscribe
• Analytics: Up to 26 months
• Legal compliance: As required by law

7. Data Sharing
We do not sell your personal data. Data may be shared:

• With authorised staff or service providers under data processing agreements
• With public authorities when required by law

8. Security Measures
We apply industry-standard safeguards:

• TLS/SSL encryption in transit
• AES-256 encryption at rest
• Access control to authorised personnel only
• Regular vulnerability assessments

9. Your Rights
You have the right to:

• Access, correct, delete your data
• Withdraw consent at any time
• File a complaint with the Hellenic DPA (www.dpa.gr.)

To exercise these rights, email legal@openshop.gr.

10. Cookies & Tracking
We use:

• Essential cookies – for functionality
• Analytics cookies – e.g., Google Analytics (anonymised)
• Marketing cookies – for personalised advertising

You can manage cookie preferences in your browser.

11. Third-Party Services
We use:

• Google Analytics – for visitor behaviour analysis
• Other third-party tools (e.g., email providers, cloud platforms) as necessary

See Google’s Privacy Policy for details.

12. Updates to This Policy
We may update this policy without prior notice. Significant changes will be posted on our website.

13. Contact Us
For questions or concerns regarding your data and privacy, please contact us at legal@openshop.gr
Leof. Andrea Siggrou 196, Kallithea, 17671, Greece