Clear Answers. Real Support.
We’re here to help — below you’ll find answers to the most common questions about our services, pricing, and approach. If you don’t find what you’re looking for, feel free to contact our team — we’re just a message away.
Managed IT Services refer to the ongoing management and support of your IT systems by a specialised provider (MSP) like OPENSHOP, for a fixed monthly fee.
This typically includes:
- Unlimited helpdesk support
- Preventative maintenance
- System monitoring
- Strategic advice and security updates
You invest in the right tools and infrastructure, and we ensure everything runs smoothly and securely.
Many businesses rely on small IT vendors who only react when things go wrong. This “break/fix” model can lead to:
- More downtime
- Hidden costs
- No long-term solutions
OPENSHOP works proactively. We:
- Prevent problems before they happen
- Offer 24/7 support
- Keep your systems updated and secure
- Provide strategic IT planning
- Predictable monthly IT costs
- Reduced downtime and faster problem resolution
- Advanced cybersecurity protections
- Regular updates and maintenance
- Expert support around the clock
- Scalable solutions that grow with your business
- Help with compliance and data protection regulations
When evaluating providers, ask:
- Do they focus on business outcomes, not just tech jargon?
- Is their process structured and transparent?
- Do they clearly outline what’s included — and what’s not?
- Do they offer complete IT department services or just isolated tasks?
- Do they take a holistic approach to your entire IT environment?
At OPENSHOP, we tick all the above.
We provide a full range of business IT services, including:
- Cloud Services – Migration, optimisation, and full management
- Software Licensing – Microsoft 365, Adobe, IBM, Veeam, and more
- Cybersecurity – Comprehensive threat protection and compliance
- IT Equipment & Infrastructure – Procurement, setup, and ongoing support
OPENSHOP offers a broad range of business-grade IT equipment:
- Servers & Networking – Secure and scalable infrastructure
- Workstations & Laptops – High-performance, business-ready devices
- Peripherals & Accessories – Monitors, printers, UPS, docking stations, and more
- Cloud-Optimised Devices – Lightweight, mobile solutions for remote work
We supply trusted brands like HP, Dell, APC, D-Link and software from Microsoft, Adobe, IBM, and Veeam.
We offer clear, fixed monthly packages — no hidden costs, no surprises.
You’ll receive a detailed quote with everything included.
We’ll schedule a discovery call to understand your needs, audit your current systems, and propose a solution tailored to your business.
Straightforward process
Our process is simple, collaborative, and transparent — from first contact to ongoing support.
Discovery Call
On-site Assessment
Analysis & Strategy
Services Delivered
Talk to an IT Expert
Let’s explore how OPENSHOP can support your organisation with tailored IT solutions. Fill in the form or call us at (+30) 2109813870.
