Remote Tech Support

OpenShop offers secured remote Tech support services regardless of the physical location of your businesses.

With these services, a certified engineer can connect to your business computers to support a range of issues related, for instance, to:

  • Endpoints performance and security
  • Operating System (Windows, Linux)
  • Network performance and security
  • Software configuration
  • Malware removal
  • Troubleshooting
Remote Tech Support

If there are issues that cannot be solved remotely, a technician will be dispatched to your site to provide fast and efficient service.

We offer remote Tech support on-demand or as part of our integrated managed IT services.

Remote Tech Support

OpenShop offers secured remote Tech support services regardless of the physical location of your businesses.

With these services, a certified engineer can connect to your business computers to support a range of issues related, for instance, to:

  • Endpoints performance and security
  • Operating System (Windows, Linux)
  • Network performance and security
  • Software configuration
  • Malware removal
  • Troubleshooting

If there are issues that cannot be solved remotely, a technician will be dispatched to your site to provide fast and efficient service.

Remote Tech Support

We offer remote Tech support on-demand or as part of our integrated managed IT services.

Benefits of Our Managed IT Services

Regardless your business has an in-house IT department, our engineers can help you keep your company productivity high. We take responsibility for the smooth running of your IT infrastructure so that you can focus on your real tasks. We suggest you take a look at our integrated managed IT services. It is the peace of mind you deserve when running your day-to-day work.

Inventory

We record the equipment, the installed applications and the specific requirements of your business, for the subsequent effective management and fast support of your company.

Management

We keep your systems up to date, optimised and protected to ensure your IT infrastructure operates smoothly for the maximum productivity and security of your business.

Real-Time Support

Get support through our online portal via email or by calling our Help Desk. Technicians are available 24/7. They can connect to your systems to resolve issues in real-time.

Inventory

We record the equipment, the installed applications and the specific requirements of your business, for the subsequent effective management and fast support of your company.

Management

We keep your systems up to date, optimised and protected to ensure your IT infrastructure operates smoothly for the maximum productivity and security of your business.

Real-Time Support

Get support through our online portal via email or by calling our Help Desk. Technicians are available 24/7. They can connect to your systems to resolve issues in real-time.

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